Frontline Administrator

Our client, Dental Excellence, is looking for a professional Frontline Administrator to join their practice. Working two days per week at the start of the week, you will be the first point of contact for patients and provide support to the clinical team.

About the practice
Our client is a well-established dental provider with a proud reputation in the Waikato. Known for their quality care, loyal patient base, and supportive team culture, they offer a wide range of services – from preventive and restorative treatments to oral surgery.

The team will tell you that Dental Excellence is genuinely an enjoyable place to work, with loyal patients and a down-to-earth team who look out for one another.

Your key day-to-day responsibilities include:

• Welcoming patients to the clinic
• Liaising with patients, families, and health professionals
• Responding to phone calls and emails
• Managing appointments and follow-up contact
• Updating patient records and maintaining databases
• General support for the day-to-day accounts
• Ensuring the reception space always looks welcoming!

About you
You are the quintessential frontline administrator – calm, organised, bringing warmth to every interaction. You will also have:

• A patient-first attitude – caring, with a sense of fun
• Experience in a similar admin or reception role (dental or health experience a bonus)
• A good sense of humour and loads of empathy
• Confidence using Microsoft Office, and ideally EXACT patient management software
• A collaborative style with the ability to work independently
• A logical approach with great attention to detail.

If you already have experience or keen to train as a Dental Assistant, there is room to grow your hours and skills over time.

How to apply
If this sounds like your kind of role, apply online now or contact LesleyAnn at People in Mind on 07 823 3250 for a confidential chat.